IDEXX Neo Enhancement Requests
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Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
sorry for a 3rd comment, but feel free to call me Monday if you have follow up questions
I’ve found the same issue when changing lab requests via the diagnostics tab, and actually found that when we add labs when editing in the diagnostics tab it does not include the fixed fee, even on the invoice. We have trained employees not to add diagnostics that way when deleting/changing labs, but it’s a similar issue that may cause issues for other hospitals.
I guess an additional column for the total cost for everything? It already shows columns for when taxes are added (for those that need it), but an additional column for total cost that includes all fees would be great!
when our tech pulled up a template for cytopoint yesterday while talking to an owner she quoted the fee listed in the template prior to “adding” it to the invoice. We have an injection fee added under “fixed fee” for cytopoint but the template doesn’t reflect the additional $10 (“fixed fee”) until it’s on the invoice. The price in the screen shot is $10 less than what it is when added to the invoice.
Thank you for submitting this request! Can you provide some further detail on the screen you'd like the fixed fee to be included?