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Unable to revise item line quickly with new update Aug 2024

When entering charges for client/patient, if wrong letter is entered, we are unable to backspace and find the correct item line without completely removing the whole line. It is very inconvenient and slows down work flow.

  • Guest
  • Aug 27 2024
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  • Guest commented
    20 Sep 15:44

    Agree x10, has slowed everyone down significantly! I had issues with neo to start with and this made it so much worse.

  • Guest commented
    18 Sep 14:49

    I agree! This has proven to make things more difficult and take up much more time!


  • Guest commented
    17 Sep 21:52

    Agreed! It makes changing line items so time-consuming!

  • Guest commented
    14 Sep 15:34

    Agreed, it is more time consuming and unnecessary.

  • Guest commented
    12 Sep 19:21

    I agree with this wholeheartedly. It is so annoying and interrupts my workflow to the point I would actually advise people not to adopt Neo for their clinics.