IDEXX Neo Enhancement Requests

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View all unlocked consults

We would like a quicker way to view all unlocked consults, regardless of date range. As an example - a consultation is opened when a culture swab is sent out, which takes 2 weeks for full results. Now the initial consult no longer shows up in the default view, and you need to remember exactly when you saw that animal to search for its date range so you can go to the initial consult to record the treatment plan. This is further complicated for an animal with weekly ongoing care that spans several months - finding the open consult gets more and more difficult as time passes, and more likely to be missed. An option to "view all unlocked consults" would reduce the incidence of missed treatments, and lets users catch any missed invoicing/recording from ongoing care.

  • Guest
  • Dec 16 2023
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