IDEXX Neo Enhancement Requests
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Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Thank you for the further clarification!
I tried to add more comments to my request, but it apparently has been
deleted by you. I've attached screen shots of me not being able to
proceed with receiving a PO with a unit price at zero. I'm not sure why
the Neo support staff couldn't recreate the issue. I constantly see it.
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Sarah Lochen
Operations Specialist
Laveen Veterinary Center 602-559-9600
Phoenix Veterinary Center 602-559-5500
I can once I get another PO to receive in this scenario. I can add that it only occurs when I receive items that DO have a unit selling price in the same order.
Can you provide the workflow and steps that you are taking when you experience this? Our team is having problems reproducing this issue.
When I receive items, it does not accept zero in the unit selling price and forces me to enter an amount higher than that in order to proceed.
Thank you for submitting this enhancement request! The unit selling price is not required when entering purchase order receipts. The price cannot be blank but can be $0.