IDEXX Neo Enhancement Requests

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INTEGRATE CHEWY ORDER REQUESTS

Is it possible to integrate Chewy order requests into NEO. It would be nice to eliminate the step of receiving paper faxes, scanning into neo then faxing back to Chewy to have them filled. If there was a way to have them sent directly to a pharmacy task list in NEO, then we would receive an alert and be able to approve and reply in a more efficient manner. Hopefully it would decrease the loss of communication between the hospital and Chewy. Maybe even integrate with other providers such as 1800 PET MEDS, Roadrunner pharmacy, etc.

  • Guest
  • May 11 2023
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  • Guest commented
    30 Apr 19:11

    We will only give a written rx for Chewy and the owner has to fill it themselves. Written rx's are in our rx tab.

  • Guest commented
    October 24, 2023 20:35

    I don't want Chewy integrating or having the ability to gain access to my client data. We use our own online pharmacy.

  • Guest commented
    July 27, 2023 21:21

    I use chewy's online approval system and copy and paste rx info into a consultation but integration would be spectacular!