IDEXX Neo Enhancement Requests

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Ability for front desk reception to update/correct provider name on paid invoice without needing System Admin permission

Currently you need to be a system administrator to update provider information on a closed invoice. At times, an invoice is closed/paid under a provider and when reviewing final paperwork another provider should have been entered in Neo. Would like to be able to have front desk update provider. Could this be a stand alone permission so that certain front desk reception employees have ability to update or incorporated in a different permission level?

  • Guest
  • Dec 17 2022
Consultations/Estimates/Invoices
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