IDEXX Neo Enhancement Requests
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Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Thank you for clarifying.
Do you know if that is something that may be supported in the future (timeline expected)?
Why does it work in the form editor?
Thank you for providing the additional detail! The Neo form editor does not currently support embedding a video through this manner. The best way to include the video in an email is by placing the weblink in your form. Use the link button on the Forms Editor toolbar to add or remove hyperlinks.
Form & Certificate: behavior resources (general)
Entered the following source code, obtained from youtube (click on share, embed, copy text):
<p><iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" frameborder="0" height="315" src="https://www.youtube.com/embed/bdffTkxqlZQ" title="YouTube video player" width="560"></iframe></p>
This does display & is clickable/ will play when previewing the form. However, when we send this via email through Neo, it does not work (no thumbnail, no clickable video).
Please see attached files.
Let me know what else is required.
Thank you for submitting this feedback! Could you provide some more details on the type of video you are inserting into the form and how you are inserting the video?