IDEXX Neo Enhancement Requests

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Would like a Product Tracking check box option in the product details for items that need to be tracked for inventory and ordering purposes

At present, the only way I know of that Neo tracks a product is if it has a number in the box for minimum on hand quantity. And at present, it is really easy for someone to accidentally delete that number and then unknowingly you are dispensing product without it being tracked anymore, eventually running out and not even knowing it.

I would like an alternative way to tell Neo that a particular product is to be tracked, so something like a check box in the product details or a pull down option, that utilizes the coding information that's linked to the minimum on hand box instead so the code is tracked. That way, even if the minimum on hand number is deleted, it will still track, go into negative and prompt an order, which should prompt that person to check the amount on hand.

Also, it is WAY TOO EASY to change the on hand quantity, minimum on hand and optimum on hand numbers with no prompt to save it or even "are you sure you want to change this?" kind of option. This needs to be harder to update so mistakes are not so easily made.

  • Guest
  • Apr 25 2022
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  • Guest commented
    May 05, 2022 20:29

    Thank you for submitting this feedback! You can limit who has access to changing a product's stock level fields by not selecting the Product Admin permission in their user settings. Only users who need to create or update products or complete inventory tasks such as creating purchase orders and receipts or adjusting stock levels should have the Product Admin permission.