IDEXX Neo Enhancement Requests
Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
This would be an amazing feature! We just manually keep track right now and make alerts for no shows/cancellations to keep track
Yes please! It would be so helpful to have the alerts visable when scheduling an appointment so we know if any deposit may be required for an owner. If the team has not opened the chart prior to scheduling, they will not be aware of the alert that the client has a deposit required due to numerous missed appointments.
Yes, please! We have to go through the extra step to add an alert so it shows when a client calls to schedule.
yes yes!
Second this, with ability to pull reports that are printable so customer service can follow up and reschedule/recapture lost appointments