IDEXX Neo Enhancement Requests

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Allow clients to pay over the invoiced amount/apply a credit to the account AND close the invoice for any payment method

If a client wants to pay for something and pay over the amount due, the extra would apply to the account as credit AND close the current invoice. Allow with ANY form of payment

  • Guest
  • Oct 13 2021
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  • Guest commented
    November 05, 2021 15:58

    Thank you for this feedback! Overpayments can be entered and left on account for all payment types except Neo Payments and Online Payments. For more information, see the Take a Payment - Manual Entry section in the Take a payment help article.

  • Guest commented
    October 13, 2021 21:54

    Thanks!