IDEXX Neo Enhancement Requests

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Ability for automatic SMS reminder if Combined Reminder email bounces back

It would be nice for the system to recognize when an email isn't delivered/bounced-back from a Combined Reminder email and then send a text message to that owner to give them a heads up that the pet is due for vaccines etc. and to contact the clinic to update their email address for future reminders.

  • Guest
  • Sep 29 2021
Reminders
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  • Guest commented
    05 Jan 14:08

    For older clients that don't have email it would be nice to send out text reminders for vaccines due. Almost everyone has the ability to text now.

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