IDEXX Neo Enhancement Requests

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Credit card processing fee to be charged to clients and show up in the line item and also automatically calculates the selected% on the invoice.

Credit card company is charging us the processing fee everytime we process transactions with credit card. We would like to include that charge to reflect in client's invoice based on the invoice amount and reflect on it. We really appreciate if you could create something that can be shown/calculated instead of manual process everytime. Hope it makes sense. Let us know if you have any questions.


  • Guest
  • Sep 22 2021
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  • Guest commented
    31 Mar 13:49

    CardPointe stated this is an easy feature to turn on, we just need NEO to have the ability to automatically calculate for ease of use. Please consider this as a convenience fee is more popular with all types of business'.

  • Guest commented
    14 Jan 17:28

    this seems like such an easy feature that would save small practices a ton... please add this feature as VMX is coming up and we are shopping new merchants what offer this


  • Guest commented
    December 30, 2024 20:16

    Please consider this as we need to start charging for these fees and not have to manually enter a product code for this!

  • Guest commented
    December 26, 2024 16:12

    this would add emense value and save our practice a ton of money each month

  • Guest commented
    October 30, 2024 15:15

    we are a small practice and are getting crushed with CC fees

  • Guest commented
    October 29, 2024 18:20

    everyone please vote to have this added


  • Guest commented
    October 14, 2024 16:22

    Please!!!!! We are a very small clinic and these fees are killing us and other soft ware allows this we are now at a bigger handicapped than the larger pratices in the area.

  • Guest commented
    August 22, 2024 17:02

    As a non profit this is extremely important to us as we are always looking to see where we can improve

  • Guest commented
    March 11, 2024 16:50

    We are also requesting that this function be added to Neo