IDEXX Neo Enhancement Requests

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Patients: Assign Primary Care Doctor

In a multiple care doctor practice being able to select a primary care doctor per patient would be very nice to help streamline appointments for the receptionists. This would also help owners/patients consistently see a specific doctor to enhance their patient/client relationship.

  • Guest
  • Apr 20 2021
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  • Guest commented
    15 Apr 20:33

    While we can set alerts it would be so much better if the primary doctor was displayed when booking an appointment as a pre selected doctor, rather than manually selecting doctor, please and thank you

  • Guest commented
    April 21, 2021 14:38

    Thank you for submitting this enhancement request!

    Primary care doctors can currently be added as an alert on the client or patient record. The alert will display when the receptionist accesses the client or patient record, schedules an appointment and at the top of a consultation.