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Products are currently removed from inventory at the DRAFT phase of invoicing which shouldn't be. If a draft invoice is left open it is creating huge inventory headaches and overstocking issues. Product should never be removed from inventory until it is paid or an invoice is closed (ie even ready to pay).
I think it should be removed once the invoice is closed, not when it is paid, because we frequently have people call ahead to come pick up products. When it is sitting on the shelf at the front desk waiting to be picked up and not yet paid for, it should be removed from inventory, because I don’t want Neo to think I have that still available to sell to someone else.
YES YES YES!!!! This is absolutely frustrating!