IDEXX Neo Enhancement Requests

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Collect Payments: Show previous balance when you hit collect payments for current bill

It would be useful for the previous balance to come up when you hit collect payments next to the invoice on the collect payments screen. That way we know before we cash out the client to let them know about a previous balance.

  • Guest
  • Mar 20 2021
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  • Guest commented
    July 13, 2022 23:34

    Yes! If there could be the boxes to select all the invoices being paid when you hit the pay button on any individual invoice, this would be so helpful.

  • Guest commented
    July 27, 2021 19:26

    Yes please! We keep missing prior balances because they pick up meds but unless you go into client screen and click balance you don’t know it. My receptionist uses the collect payment tab and unless you adjust the date to search every time we miss prior stuff a lot.