IDEXX Neo Enhancement Requests
Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Please add this feature! It has been over 3 1/2 years and nearly 600 votes since this request was first made! Your clientele is requesting this!! We would like to be able to send new client sign in forms, waivers, authorizations etc!
This is a great request - Neo should add this capability in!
This and 2 way texting were things we were told were coming to Neo, but since they have Otto I'm sure we wont see anything like this. They want the $$$.
we use Otto, which is integrated with neo for forms and authorizations. Of course it costs more. But I’m guessing since it integrates, neo wont ever add that themselves. But Otto works great
This is really needed- everything is online now and clients don't want us to call them/make them stop in when they can do it on their own time and just send it back. We call ahead at least a week before surgery to go over the surgery consent forms and this would save me so many hours each week.
Can ya'll give us an update on this one? There are a ton of votes and all clients are asking for this as they want everything digital and fast and easy... Thanks!!!
I also would like to be able to send my procedure authorization form to the owner PRIOR to them being in my practice for them to sign and return to me.
For heaven’s sake, can we please step into the 21st century and implement a way to email new clients the necessary, fillable legal forms please? It’s truly frustrating as a mobile facility to have to spend time, (once getting to their home) having the client fill out preliminary paperwork. It is a waste of our time; then to have to scan and load into their file takes more time…not to mention the egregious waste of paper. Can we at least hear from the powers that be acknowledging the 248 people who spent MORE time asking for help, please?
need neo to allow us to send and receive new client forms, surgery authorizations, and patient info forms.
It's been a year since this request was made. Are you guys even developng based on votes. Seems like no one bothers to bring actually useful featues.
second this
I use Televet which incorporates with Neo
This would be amazing- currently using Jotforms too.
YES!!!!! I JUST GOT OFF THE PHONE WITH SUPPORT! they are telling me they cant sign & send back.
This would save so much time in the morning at surgical drop off and intake!
Neo would be lovely. We currently use JOTFORM which is an amazing interactive web tool. You can have many forms and direct those forms to specific staff members. Signatures, date fields. Probably over 100 field types.
This would be amazing. We use neo to send a link to google forms for this and import the data manually but directly fillable forms that would save back to the patient record would be great.
This would be amazing for authorization for anesthesia prior to drop-offs, or signing sedation forms after a client has already left.
And during the pandemic this would help SO much for all of the clinics that are doing Curbside Forms for appointment histories.