IDEXX Neo Enhancement Requests

Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.

Consultations: Allow multiple staff to update same consultation simultaneously and see the edits/changes (Example: Google Docs)

I would like to request an update that multiple people can be in the same consultation at the same time making changes and that everyone can see the changes being made, like Google Drive Documents - multiple people can work in the same file and you can see the changes being made by another person. There are many scenarios where my technician and I would like to be typing text into the same consult. It slows us down significantly to take turns.


  • Guest
  • Feb 1 2021
Consultations/Estimates/Invoices
  • Attach files
  • Guest commented
    17 Jan 22:54

    YES! This has been a very big issue for us recently where the alert stating another user is in the consult doesn't even pop up. Now doctors and techs are losing their typed notes as it won't alert and won't save either edits.

    Attachments Open full size
  • Guest commented
    November 10, 2021 22:22

    At the very least it needs to be made so that the doctor's note and charges can be edited separately without overwriting each other's work.

    Attachments Open full size

Related enhancement requests