IDEXX Neo Enhancement Requests
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Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Agreed with commenters, this should be an option, not necessarily by default. We have to call clients back after meds are filled.
An option to close call back at same time as creating a consultation would be a better option. I will leave call backs open if I have attempted to call a client who is unavailable and want to call again in a few days if I have not heard back.
I would prefer it be an option to close the task rather than always close the task- sometimes I am just writing in the consult that I left a message for the client and would not want to task to be closed...CR
While adding this "create consult and close task", the same could be done on the Results side with a "view results and close task"