Add additional detail to the accounts receivable report, including the last payment date, oldest invoice date (with balance), patient name. Would also be helpful to have an indicator on this report for staff members (to filter them or have a way to mark them as staff). Also provide "statuses" for aged accounts receivable, such as a drop-down with customizable status tags for users to select as they make attempts to collect the balance (ex: client has entered payment agreement, pending collections, etc.).
