IDEXX Neo Enhancement Requests
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Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
I would still really love this enhancement. If I could go to the reminders tab and decline a vaccine. I still want to see the reminder but move it from active to inactive. So within the reminder tab there would be two sections, active and inactive. It would be helpful to be able to have a comment on the inactive section. Reminders in the inactive section don't get sent out. Older pets that I have discontinued a vaccine with or patients that have declined a service that we have a reminder for, it would be much better to have it as inactive with a reason than just deleted.
Being able to decline a reminder item would be super helpful. Then I don't have the same conversation every year with an owner "it looks like you haven't gotten lepto vaccine before, do you want to know more about it...Owner says, no we talked about it last year, I'm not interested." I could put it in as an alert but then it shows up every time the patient comes in for anything which is overkill.
It would also be helpful if applicable reminders for a line item were deleted if that line item is declined. For example, if the bordetella vaccine line item is declined, any bordetella vaccine reminders (linked to that line item) would automatically be removed from the reminders tab.