IDEXX Neo Enhancement Requests

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Consultations: Opt out of permanently closing (lock) invoices

Would like to be able to opt out of permanently closing invoices.

  • Guest
  • Jul 7 2020
  • Released
  • Attach files
  • Guest commented
    30 Jul 20:27

    I agree. Dealing with the permanently closed invoices are so frustrating!!! Someone with permissions should be able to open a permanently closed invoice. I am running into issues with rx's that have not been picked up and correcting staff invoices to apply discounts.

  • Guest commented
    17 Jan 14:02

    I agree, this new update is terrible. Its causing so many issues and now we have to delete whole consultations and redo them if we need to do a price adjustment or if someone decides to not purchase something. I have no idea why they thought this was a good idea. Reopening consultations should be with permission, not blocked for everyone