IDEXX Neo Enhancement Requests
Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Disheartening to see this has been a request since 2022 and it's now 2024, but here goes our vote. PLEASE allow 3rd party access to see attached files.
This addition would be super helpful, as sending each individual file is very time consuming and tedious.
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This!!! The idea of 3rd party access was so convenient until we found out that we have been sending referral hospitals essentially nothing. We have had NEO for roughly 6 months and finally a hospital let us know that they see NONE of the files. We were a hospital that switched from paper to computer. We have thousands of patients with years of paper file history. We now will have to download NEO history AND File history individually, use a 3rd party email outside of NEO, upload the pet's information and then send it to the receiving hospital. This is incredibly frustrating.