IDEXX Neo Enhancement Requests

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Client Portal: Ability to customize what is seen on client portal

We would like to be able to customize what is seen by pet owners on the client portal.

  • Guest
  • Jun 25 2019
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  • Guest commented
    May 23, 2023 20:14

    also we would really like to be able to release results after we have had conversations with owners! Super scary getting bad news from a portal


  • Guest commented
    January 28, 2023 17:07

    Yes. Consults tab is only showing the "Invoice" portion of the consult. Why? Might as well label this tab Invoices instead of Consults. Clients have a legal right their pets records. Would like an option to give them this right thru the portal instead of being contacted to do so...