IDEXX Neo Enhancement Requests
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Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Would like a way to have it automaticcaly send different directions for surgery appts. Instead of the time they are scheduled the directions would need to say drop off time 8 am, NPO, etc.- Its a pain to have to go into every surgery appt reminder and change the text.
Would be great to have Text messages sent automatically when the appt is first made initially, the day before and the morning of.
How long will take the development ????
is this still in development 5 years later
Yes. The reminders need to go out the day before the appointment, not the morning of the appointment. We need an option to set the time for when to send out the reminders in case it varies per clinic on preference. None the less, they need to go out automatically, instead of set up to manually approve to send out each day.
It would be great if you could turn on auto reminders per appointment type (e.g., disable for euthanasia)