IDEXX Neo Enhancement Requests

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Client: Manually capture communication notes in client record (e.g., in Consultation or in Client Information)

I have a suggestion for Neo going forward...there are instances where we contact a client regarding something unrelated to pets, such as payment, or regarding multiple pets. It would be very convenient to have a consultations section for clients as well as patients, so that there is a logical place to file those conversations that are unrelated to any individual pet. If there is already a way to do this that I'm not aware of, please let me know! Thank you!

  • Guest
  • Oct 24 2018
  • Released
Communications
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