IDEXX Neo Enhancement Requests

Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.

Log Out: Automatic based on user inactivity (Customizable automatic logoff times per user)

Practice would like the option to enter an automatic logoff time in Neo for each user (i.e., to automatically logoff a certain user after 15 minutes of inactivity, etc)
  • Guest
  • Oct 24 2018
  • Attach files
  • Guest commented
    18 Nov 19:51

    Agreed! This is a very common feature in practice management software, it's a surprise Neo doesn't have this option!

  • Guest commented
    16 Sep 15:00

    I would like it log out after 3 mins of inactivity. Staff always forget to check who's account they are under. VOTE VOTE VOTE

  • Guest commented
    October 18, 2023 13:37

    Would like automatic log off at end of day or 12:00am.

  • Guest commented
    October 02, 2023 15:02

    If I could vote for this 1,000 times I would


  • Guest commented
    November 22, 2022 15:03

    It would be great to automatically time out a user after a certain amount of time set by the clinic. This could help avoid people using the wrong login for tracking purposes and accountability.

  • Guest commented
    October 23, 2020 21:45

    It would be nice if could have variable logouts for each person based on location of particular workstation. I.e. a workstation in the back would have a different default (per user) logout time than one in an examination room.