IDEXX Neo Enhancement Requests

Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.

Alert for expired products

We would like an option to view a list of all of our products' expiration dates (batches) in one place. We'd also like an option for an alert or popup to show products that are about to expire or that have expired.

  • Guest
  • Oct 24 2018
  • Attach files
  • Guest commented
    14 Jun 17:51

    Yes! Was just coming here to request this.

  • Guest commented
    24 Apr 21:38

    So important! Easy and convenient way to monitor expiring products in inventory so nothing is overlooked!!!!

  • Guest commented
    November 29, 2023 23:41

    When you have several products/items in a veterinary hospital it would be extremely nice to have a place where you can view expired products so they can be returned for credit or disposed of properly. New to NEO (12 days) and not sure why this option is not available.

  • Guest commented
    October 13, 2023 00:41

    At the very least we need a report that reflects batch data to monitor up-coming expiration dates or to aid in regular inventory audits.

    Add the fields 'batch number' and 'expiration date' to the existing 'Inventory Listing' report please!

    Some product batches run the risk of expiring on the shelf, but many more are long gone before the expiration date. Because inventory is issued from the oldest batch in the system the manual oversight required to monitor the accuracy of prescription labels between issuing veterinarian and the pharmacy is staff time that could be better used at other tasks.

    With a system as robust as Neo having all the inventory sales data linked but not inventory management seems like a big flaw.

  • Guest commented
    April 06, 2023 18:04

    We sooooo need this! I completely "ditto" Guest comment from Nov 19/22.

  • Guest commented
    November 19, 2022 12:04

    my goodness yes! this is so important and seems like an egregious oversite for such a powerful program like Neo. is there a reason that this hasn't been done yet?

    we can clearly see all lots and expiration dates in one place already using the batches tab associated with any given product.

    this should be easy (in theory) assuming you are inputting the received products manually/accurately. accuracy here could be increased and human error eliminated with a neo bar code scanner. it would be great to create a report of ALL products 'getting ready to expire.' you could allow for the individual clinic management teams to set their own parameters for what 'getting ready to expire' means. of course we need a report of 'expired items' (hopefully the 'getting ready to expire' report keeps the 'expired items' report short.) finally, once items expire we need to be able to easily identify them in the batches tab.

  • Guest commented
    March 17, 2022 17:49

    YES!!! so important