IDEXX Neo Enhancement Requests

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Integration: Trupanion (pet insurance integration)

Trupanion is a pet insurance carrier that has software integration with other PIMS, which allows 1) the clinics to file claims on behalf of their clients and 2) get paid directly by Trupanion. This removes the necessity of the client having to pay the full amount of their bill, file their claim forms, and then get reimbursed by Trupanion.

  • Guest
  • Oct 24 2018
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  • Guest commented
    July 23, 2022 23:45

    Our clients deserve an easy flow for them to have their bills paid for them! This is the digital age. More has to be done on this


  • Guest commented
    February 08, 2022 20:16

    We would love to see the integration with Trupanion as soon as possible.

  • Guest commented
    November 28, 2021 14:40

    It's been planned for a long time. What 's going on? since 2018? We're losing clients as we cannot easily process direct dealing so owner doesn't have to pay?