IDEXX Neo Enhancement Requests

Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.

Boarding: Display boarding reservations in client's Appointment tab

Show upcoming boarding reservations under the client's Appointments tab.

  • Guest
  • Oct 24 2018
  • Attach files
  • Guest commented
    06 Sep 18:46

    I'll echo what everyone else has said. Also setting a search range in the boarding search bar would be effective.

  • Guest commented
    29 Apr 20:59

    Ability to print a boarding summary report to include client and pet(s) name, type of lodging reservation, arrival/ departure dates and time. also include any special instructions that are needed for that pet(s) stay.


  • Guest commented
    12 Feb 20:53

    I also cannot believe that this is not something that has been added so far. Please take care of this soon. We were so excited to add the boarding feature to our receptionist options but not knowing exactly when a patient might have a boarding reservation coming up seems like an oversight.

  • Guest commented
    November 08, 2022 20:16

    It would also be nice to show no show boarding reservations, which I will make a request for as well.


  • Guest commented
    November 08, 2022 20:15

    Yes! PLEASE make this a priority. We have been booked out for weeks due to another boarding facility closing in our area. It is so frustrating having to look through weeks and weeks of boarders just to find someone's appointment in case they do not remember when they made it for.

  • Guest commented
    May 04, 2022 14:55

    I am fairly new to NEO, so not knowing that boarding appts did not show up in the clients appt tab was a bit of a surprise to me, IMO this is as crucial as a VET appt, having to go to the boarding tab and scroll through it is a bit of a pain. it also saddens me as it will probably never be addressed since it does not seem to be a concern (based on the amount of votes it has) (also there is another similar request, I have voted on both and commented on both)