IDEXX Neo Enhancement Requests
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Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Statements should include all invoices and payments made during the time that the statement covers (balance forward/account history). We have several clients who carry balances for several months, as well as split-party accounts, where different parties of the account may pay at different times throughout the year.
The statement for clients needs to include what they are invoiced for, along with the payments that were made on individual dates also.
Clients have requested a running total on the right hand side after each invoice or payment. Plus itemized current invoices not just a total and invoice number on the statements. Finance charges figured automatically according to our parameters of minimum or percentage of balance would save the employees a bunch of time.
Yes, this would be very helpful for our large animal clients as we have numerous that charge each month. Currently we have to individually print each invoice at time of service, then sort through them by hand at the end of the month and attach them to the statement to mail out. We have a lot of senior large animal clients that do not like the email options.