IDEXX Neo Enhancement Requests

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Payments: Pay balance through a link on emailed or printed statement

Electronic payment integration with client link to payment portal on emailed and printed statements so clients can pay online without calling/mailing the clinic.

  • Guest
  • Oct 24 2018
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  • Guest commented
    December 05, 2022 05:54

    Yes I would like to be able to email a paylink in addition to being able to text it. Sometimes in going through past due balances, it is late at night and we don't want to be texting owners. It would be nice to be able to write the owners an email and send an email pay link. This would also be useful for patients who have passed away or are euthanized. We operate a home visit service and for owners who do not pay at the time of service, we would like to be able to send a condolence email and insert a paylink.