Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Request to allow for an appointment to be manually associated with a consultation to correct status issues from the appointment scheduler.
Yes! This is very frustrating. When an estimate is made in advance for an appointment and you convert to a consultation the day of the appointment, the schedule shows a consultation has not been made. This makes things confusing for the front desk. They cannot see when pet is ready to check out, etc.
Being able to "unlink" one would be helpful as well!!