IDEXX Neo Enhancement Requests

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Appointment Scheduler: Manually link appointment with consultation (so appointments status shows correctly)

Request to allow for an appointment to be manually associated with a consultation to correct status issues from the appointment scheduler.

  • Guest
  • Oct 24 2018
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  • Guest commented
    July 06, 2022 19:02

    Yes! This is very frustrating. When an estimate is made in advance for an appointment and you convert to a consultation the day of the appointment, the schedule shows a consultation has not been made. This makes things confusing for the front desk. They cannot see when pet is ready to check out, etc.

  • Guest commented
    June 06, 2022 12:39

    Being able to "unlink" one would be helpful as well!!