IDEXX Neo Enhancement Requests
Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.
Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
Like someone else noted had an irate client in office today that we have never responded to her texts-informed we do not have 2 way texting in our system and no way to note that due to limited characters
Just bring Neo up to the year 2010 and give it the ability to integrate seamlessly with a two way SMS system so clients can reply Y I'm coming to the appointment
I don't get any reply at all- when I reply to an SMS, it appears that the message was sent. No notification at all that it won't go through.
Even if it goes into an email back to the practice would be better than nothing- we need to either receive their replies or it needs to notify them that we will not get it at all.
yes please! We have had angry clients because we didnt have enough space to write so in the sms.